Questions, corrections or feedback? Here is how to contact the team behind this guide.
One email, read by a real person
You can email us at [email protected], and a real person on the review team reads it. That is the single best way to reach us, whether you have spotted a factual slip, want to flag a number that looks off, or just want to ask how we ran a demo session. We aim to reply within a few working days. We are a small independent desk, not a call centre, so please be patient if a busy week slows us down.
What we can help with
Questions about our reviews, our testing method, or a specific figure we published are all fair game. We also welcome corrections. If a spec has changed, or an operator is running a different RTP model than we described, tell us and we will check it against the source and update the page.
What we cannot do
We do not run a casino, so we cannot open accounts, process deposits or withdrawals, chase a payout, or resolve a dispute with any operator. For that you need the casino's own support and, if needed, its regulator. We also cannot give personal gambling advice beyond one rule: set a limit before you play.
Our correction policy in plain terms
We get things wrong sometimes, and when we do we fix them in the open. If you send us a correction with a source, we check it against the maker's published specs and the relevant regulator, then update the page and note that it was revised. Accuracy beats saving face here, so a well-founded flag from a reader carries real weight. Gambling carries real financial risk, and outdated numbers can cost you, so keeping the facts current is part of the job.